FAQ: hiring a vehicle with a driver from ChennaiTravels.org

ChennaiTravels.org, said as Chennai Travels, is the organised network of Tamil Nadu's travel operators: more than 10,000 of them, sedans to buses. One desk in Madipakkam, Chennai, takes the booking, matches a vehicle and driver from the network, and quotes one fare. More on how the desk works.

Yes. Every car, van and bus is booked with its driver. The desk does not rent out vehicles to drive yourself.

Every vehicle is checked for good condition and its drivers are verified before it joins the network. Drivers are trained and background-checked, and cars are regularly cleaned and maintained. A breakdown is handled through the network across South India.

24/7, on both numbers: call 90039 61006 or WhatsApp 90039 62006. The office is at No:3/40, 2nd Main Road, Madipakkam, Chennai 600 091. Contact details.

Send your date, route and number of people on WhatsApp to 90039 62006, or call 90039 61006. The desk replies with one fare for the vehicle that fits your group. There is no form to fill in.

The date, the route and how many are travelling. That is everything the desk needs to match a vehicle and quote one fare. Add the pickup time and area if you know them.

They are current, and they move with the diesel price. The desk confirms the fare when you book. Where a page shows a Get price button instead of a figure, the desk is checking that price; WhatsApp for the current one.

An advance confirms the booking, and the balance is paid to the driver on the trip, in cash or by UPI. The desk tells you the advance, and how to pay it, when it confirms the booking.

Yes, for every booking, from a car to a bus. The advance confirms the booking, and the balance is paid to the driver on the trip. The desk tells you the amount when it confirms.

Yes. Tell the desk on WhatsApp or by phone as early as you can. Cancel 7 days or more before the trip date and the advance is refunded within 7 working days, to the account it was paid from. Cancel less than 7 days before the trip date and there is no refund.

A 12-seater Tempo Traveller is ₹23 per km outstation with ₹1,000 driver bata a day, and a 250 km daily minimum. A round trip is billed by the kilometre: the kilometres run, at least the daily minimum for each day, plus driver bata for each day. Each vehicle and route page shows its own rate.

From where the vehicle starts and back to it. So the bill will not match a one-way map distance from your pickup point. A one-way drop is counted differently: see below.

Yes, on round trips out of Chennai. A 12-seater Tempo Traveller is billed at least 250 km for each day of the trip, even on a day it runs less; kilometres beyond the minimum are billed at the per-km rate. Each vehicle's minimum is shown beside its rate on its own page.

A daily allowance for the driver, charged for each calendar day of the trip on top of the kilometres. A trip that leaves on one date and returns on the next is two days of bata. Each vehicle's bata is shown beside its rate.

No, not on a per-km fare, round trip or one way: toll, parking and other-state permits are extra, paid at actual, including parking at Chennai Airport. A fixed total, such as a one-way fare to a place the desk prices, already includes them.

Yes. A trip that runs on hill roads carries a hill charge of ₹1,000, charged once for the trip, on top of the kilometres and the driver bata. The AC is switched off on hill roads.

No. An outstation trip carries no night charge. The night charge applies only to an airport pickup between 12.30 a.m. and 4 a.m.

No. GST at 5% is added to the total bill, on a round trip, a one-way drop or a local package. The desk includes it when it confirms your fare.

What its own row lists: fuel, driver bata, toll and parking, as on the Melmalayanur fixed fares. Temple and sightseeing entry tickets are not in any fare.

Yes. A pickup at Chennai Airport between 12.30 a.m. and 4 a.m. carries extra driver bata and a night charge, on any airport trip.

Yes. A one-way cab takes you from Chennai to your drop point, with no charge for the empty return. It has its own rate per km, separate from the round-trip rate. The one-way rates are ₹15 per km and ₹400 bata for a 4-seater sedan; ₹20 per km and ₹500 bata for a 6-seater Ertiga; and ₹24 per km and ₹500 bata for a 6-seater Innova Crysta. See one-way cab from Chennai.

The kilometres from Chennai to your drop point at the vehicle's one-way rate, at least 130 km, plus driver bata once for the trip, plus toll, parking and any state permit. For example, a 4-seater sedan from Chennai to Pondicherry is 150 km at ₹15, ₹400 bata, ₹300 toll and parking, ₹400 permit: ₹3,350 in all.

A round trip is billed per km from where the vehicle starts and back, with a daily minimum and driver bata for each day; the vehicle stays with you. A one-way drop is billed only one way, at the one-way rate, with bata once and nothing for the return; the vehicle leaves once you are dropped.

Yes, once, for a meal, on a drop of more than 100 km. A one-way drop is point to point; other stops, or waiting on the way, are charged extra at the rate the desk states when you book.

By a package of hours and kilometres, such as 4 hours or 40 km, not by the per-km rate: round-trip per-km rates are for trips out of Chennai. The packages for each vehicle are in the table on its page, for example the Innova and the 12-seater Tempo Traveller.

Time and distance beyond the package are charged at the extra-hour and extra-km rates shown with each vehicle. On a Tempo Traveller or Tourister, use beyond 7 hours is billed as the 10-hour package, and beyond 12 hours as the 15-hour package.

No. The AC is switched off on hill roads, on every hill trip, and the trip carries a hill charge of ₹1,000.

No. Smoking and alcohol are not allowed in any vehicle.

You do. Entry tickets are not part of any per-km fare or package total.

Not on a round trip: the vehicle is yours for the day, so waiting is part of it. On a local package, waiting counts in the package hours, and time beyond them is billed at the extra-hour rate. On a one-way drop, waiting on the way is charged at the rate the desk states when you book; a drop of more than 100 km includes one meal stop. If you will be late for pickup, tell the desk.

Sedans for up to 4, MUVs such as the Ertiga and Innova Crysta for up to 6, Tempo Travellers for 12 to 18, Force Urbania for 12 or 16, and a 21-seater mini bus. The desk matches the vehicle to the headcount and the route.

Not always. Photos on this site, and photos the desk shares when you book, show the kind of vehicle. The vehicle sent depends on which one is available for your date, and the desk confirms its type and seats when you book. See the terms.

Yes. A 21-seater mini bus, and buses of 25 and 40 seats, each with a driver. See mini bus rental.

Yes. The Toyota Camry, Audi, BMW and Mercedes-Benz, each with a driver, booked by a package of hours and kilometres. See luxury car rental.

Across Tamil Nadu, Kerala, Karnataka, Andhra Pradesh and Puducherry, including the temple circuits: Arupadai Veedu, Navagraha, Pancha Bootha Sthalam and the Kanchipuram Divya Desams. Every place priced on the site has its own page, listed at the foot of every page.

Yes. Bangalore, Mysore, Coorg, Munnar and Tirupati are regular routes. A trip that crosses a state border carries a state permit charge, which is extra.

Yes, day or night. A car, Tempo Traveller or van meets your flight at Chennai Airport or takes you to it, and trips can start from the airport, such as Chennai Airport to Tirupati. A pickup between 12.30 a.m. and 4 a.m. carries the night charge.

Yes, for a day trip with the vehicle and driver at one fixed total, fuel, driver bata, toll and parking included: Melmalayanur and Mailam by Tempo Traveller. Entry tickets and stays are not part of any fare.

Yes. Owners of travel-board cars, vans and buses can join the network: trips all year from one desk, immediate payment settlement and breakdown help across South India. WhatsApp 90039 62006 to start.